Verification of Payment Methods

Why do you need to verify my payment method?

As part of our license, any payment method that is used for either deposits or withdrawals must have a corresponding document reviewed and then verified to confirm that you are the owner of the payment method being used.

Please note - All documents received are securely held and will not be used for any other purpose other than the intended purpose of verifying the payment method.  This is a one-time only requirement for each new payment method used.  Once a payment method is verified, we will not need to verify it again.

How can I verify my payment method?

If you are using a new payment method that has not yet been verified, you will be prompted to send documents verifying the payment method that you have used during the deposit and withdrawal process.

Simply upload your documents when prompted and we will take care of the rest, notifying you once the verification has been completed.

How do I send you the document?

You can send us any of the documents needed by either:

  • Taking a photo of the actual document using a digital camera/mobile phone and uploading this file when prompted.

    or
  • You can take a screenshot of your online account/online statement, paste it to a clipboard, save the file and then upload the file when prompted.
  • For details on how to take a screenshot and paste to a clipboard, please refer to http://www.take-a-screenshot.org/.

What documents do you accept?

The documents that we accept depend on the payment method being used.  You can find a list of accepted documents for each payment method below, along with instructions.

Please note – The instructions provided below are there to serve as a guide only.  Instructions may differ slightly depending on the browser or device you are using.

Visa/MasterCard

  • Send us a copy of your credit card statement showing the first four and last four digits of the card number and also the Card holder name. 
  • If your Card statement displays the full card number, please blank the middle digits out (as seen below) before sending to us:
  • There is no need to include your transaction history or any other sensitive information other than the above.

NETELLER

  • Log into your NETELLER account online.
  • Click on the ‘face’ icon in the top right of the page.
  • Take a screenshot of the whole page.
  • There is no need to include your transaction history.
  • Upload/send the document to us when prompted.

Skrill

  • Log into your Skrill account online.
  • Click on ‘My Account’
  • Click on ‘Settings’
  • Select ‘Personal Info’
  • Take a screenshot of the whole page.
  • There is no need to include your transaction history.
  • Upload/send the document to us when prompted.

my paysafecard

  • Log into your ‘my paysafecard’ account online.
  • Click on ‘My Details’
  • Take a screenshot of the whole page.
  • There is no need to include your transaction history.
  • Upload/send the document to us when prompted.

eKonto & Comgate

  • Log into your bank account online.
  • Go to an account summary page, showing your name and account details.
  • Take a screenshot of the page showing your name and account details.
  • There is no need to include your transaction history.
  • Upload/send the document to us when prompted.

WebMoney

  • Log into your WebMoney account online.
  • Go to your ‘My account’ section showing your personal details and WebMoney account details.
  • Take a screenshot of the whole page.
  • There is no need to include your transaction history.
  • Upload/send the document to us when prompted.

Direct Bank Transfer & Wire Transfer (Withdrawals Only)

  • Log into your bank account online.
  • Go to an account summary page, showing your name and account details.
  • Take a screenshot of the page showing your name and account details.
  • There is no need to include your transaction history or any other sensitive information.
  • Upload/send the document to us when prompted.

If you have any further queries, feel free to contact us at Support.

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